FAQ | Delight- Your One-Stop Marketplace

1. What is Delight.sale?

Delight.sale is a B2B and B2C online marketplace for industrial tools, machinery, electrical supplies, and hardware. We offer genuine products from leading manufacturers and authorized distributors.

2. Who can buy from Delight.sale?

Anyone can purchase from our platform, including businesses, contractors, retailers, and individual consumers.

3. Is Delight.sale a manufacturer or a reseller?

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4. How do I place an order?
  1. Browse Products – Find the items you need.
  2. Add to Cart – Click on "Add to Cart" for each product.
  3. Checkout – Enter shipping details and proceed to payment.
  4. Confirm Payment – Choose a payment method and complete the transaction.
  5. Order Confirmation – You will receive an email with order details.
5. What payment methods do you accept?
  1. Credit/Debit Cards (Visa, MasterCard, AMEX)
  2. PayPal & Stripe
  3. Bank Transfers & UPI (for India-based buyers)
  4. EMI options on eligible transactions
6. Can I modify or cancel my order?
7. What are the shipping charges?

  1. Weight and dimensions of the package

  2. Shipping location (domestic or international)

  3. Selected shipping method (Standard/Express)
    Shipping fees are calculated at checkout.

  4.  
8. How long does delivery take?
  1. Domestic (Within India/Local): 3-7 business days
  2. International Orders: 5-15 business days, depending on customs clearance.
9. How do I request a return or exchange?
  1. Contact us via email or phone to initiate a return request.
  2.  Ship the product back to us after approval.
  3.  Once inspected, we will process a refund or exchange as per the policy.
10. Do you provide bulk pricing or B2B discounts?
  1.  Yes, we offer special pricing for bulk orders.
  2. Contact our sales team for a customized quotation.